Support

How can we help?

Tell us what's going on, our team replies within one business day.

Primary

Support form

Best for most questions. Collects the right information and gets your ticket directly to the right person on our team.

Email

Support email

Best if you prefer email, or need to reply on an existing thread.

support@jobrock.com
Call

Support call

For complex cases: configuration, integrations, workflows, or screen sharing.

Book a 15-min call
Self-serve

Help centre

Documentation and guides inside the application.

Log in
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Chris, Sandeep or another teammate will respond or call you the same day or next working day, a real person reads every request.

Let us know what your request is about.

This way we can reach you regarding your request. Make sure your e-mail address is correct.

Explain your problem or question, use as much detail as possible. If it's about a specific vacancy or contact, include the Salesforce ID or link, and let us know if this happened in production or a sandbox.

Do you have a reference ID from an internal ticketing system? Paste it below so we can refer to it in our reply.

Got 60 seconds? A quick screen recording shows us exactly what you're seeing, so we can jump straight to a fix instead of going back and forth. Tools like Loom or CleanShot are free and don't require an account.

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